What if the Host PDF application is run as different user
Last Updated: 4/23/2014
For Word Files : Go to Run, type dcomcnfg, find our MS Word Document from the application list. Click on Identity button, please make sure " launching user" is selected. Please find the right MS App name according to the type of input file. Word should be listed as "Microsoft Word 97 - 2003 Document" under Component Services->Computers->My Computer->DCOM Config.
For Excel Files : This was an issue introduced in Microsoft Excel 2010 which later versions of easy PDF SDK 7 have Resolved. Make sure your copy of the easyPDF SDK is up to date and the problem should be resolved.